Customer Success Student Role

About the company

Colorful Standard is now looking for organized student workers who enjoy solving problems for people and can keep a cool head when the inbox is full. Each position is 10 to 15 hours a week, starting in early December 2026, in our brand-new office in Nørrebro, Copenhagen, a short walk from the Lakes. The job gives you hands-on experience with customer care, logistics and returns at an international clothing brand. Students are preferred but not a requirement.

Your tasks

Your daily tasks will include

• Being the voice of Colorful Standard, answering customer questions and concerns quickly and warmly
• Following up with our logistics warehouse on lost or delayed packages and investigating what went wrong
• Handling returns from start to finish
• Monitoring US shipments and communicating with carriers and US Customs to avoid any shipment delays
• Replying to customer reviews on Trustpilot and Klaviyo
• Running the office day to day: ordering from Nemlig.com, keeping the coffee stocked, coordinating lunch and restocking office supplies
• Ad hoc customer experience tasks

Requirements

Your strengths

• Previous customer service, retail or e-commerce experience is a plus
• You follow things through until they are solved
• You stay calm and friendly, when dealing with frustrated customers
• Excellent reading and writing skills in both English and Danish
• You like keeping things in order, from a return log to the coffee shelf

What we offer

• A brand new office in the heart of Nørrebro, close to the Lakes
• Lunch catered every day by Meyers Bageri
• A fixed weekly schedule, with flexibility for studies
• A small team where you see how an online clothing brand runs, from warehouse to inbox
• Cozy social working environment with social events such as summer parties and Friday bars etc.
• Joining a versatile international team in a brand that is focused on sustainability and quality items

How to apply

If this sounds like you, we'd like to hear from you. Please send your CV and a short cover letter.

Other

*Start: Mid November 2026 · Hours: 10 to 15 per week *Location: Nørrebro, Copenhagen We want a team with many different backgrounds, and we encourage everyone to apply regardless of national origin, color, religion, gender, gender identity or expression, sexual orientation, disability or age.