Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.
Knowledge/Skills/Education/Licenses:
Bachelor’s degree in Information Technology, Computer Science, Business, or a related discipline required.
10+ years of progressive IT leadership experience in end-user services, service delivery, or IT operations.
5+ years managing global managed service providers or outsourced IT support organizations.
Experience leading global Service Desk and End User Computing environments.
Experience working in regulated industries (pharmaceutical, healthcare, clinical research, or life sciences) preferred.
Experience managing distributed teams across multiple geographic regions.
Microsoft 365 ecosystem
Windows endpoint management
Mobile device management (Intune preferred)
Microsoft Teams
ITSM platforms (ServiceNow preferred)
Identity and access management
Endpoint lifecycle management
Asset management
ITIL framework and service management best practices
Celerion Values: Integrity Trust Teamwork Respect
Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.
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