Operations Manager

Capital Human Resource Management Pte. Ltd is seeking a Operations Manager for Logistics to join our dynamic team in the East Region. This is a full-time position that plays a crucial strategic role in overseeing and optimising our logistics operations. As Senior Operations Manager, you will be responsible for driving operational excellence, ensuring efficient supply chain management, and leading teams to achieve performance targets. This role is integral to our mission of delivering reliable and cost-effective logistics solutions to our clients, and you will have a significant impact on the overall success of our operations.

What you'll be doing Take charge of warehouse daily activities and implement continuous improvement projects.

Lead the program to achieve company and program objectives

Manage the operating cost and ensure profitability of the program.

Lead and motivate staff to achieve company and customers’ objectives.

Manage training for the warehouse administration staff and operations staff.

Enforce compliance to warehouse and safety procedures and audit compliances.

Ensure Quality/Safety/Security Policy and Objectives are understood, implemented and complied by the staff.

Participate in monthly KPI meeting. Quarterly Business Review Meeting, Management Review Meeting and new project both internal and external

Specific Accountabilities :* Take disciplinary action on staff when required

Approve staff leave application

Perform reversal of selected system transaction having inventory impact with supporting document

Initiate system change request

Skills Required:* Operational & Technical Skills Inventory management: Knowledge of stock control systems (e.g., FIFO, LIFO), cycle counting, and stock accuracy.

Warehouse Management Systems (WMS): Experience with systems like SAP, Oracle, or Manhattan.

Logistics & Supply Chain Knowledge: Understanding of inbound/outbound processes, distribution, and freight coordination.

Health & Safety Compliance: Familiarity with OSHA or other local safety regulations, and experience enforcing safety protocols.

Leadership & Management Skills Team Management: Ability to lead, motivate, and develop warehouse staff.

Problem-Solving: Quick decision-making in high-pressure situations, especially for resolving operational bottlenecks.

Planning & Organizational Skills: Capable of managing daily operations, labor planning, and resource allocation.

Analytical & Reporting Skills Data Analysis: Ability to interpret warehouse KPIs (e.g., pick accuracy, order cycle time) and drive improvements.

Reporting: Generating performance reports for management and using insights for continuous improvement.

Communication & Interpersonal Skills Clear Communication: Interacting with suppliers, transporters, and internal departments.

Conflict Resolution: Handling disputes or issues among staff or external partners effectively.

Adaptability & Tech Savviness Tech-Friendly: Comfort with mobile scanning devices, automated storage systems, and other warehouse tech.

Adaptable to Change: Able to manage and implement process changes or lean initiatives.

What we're looking for Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

3–5 years of relevant experience in warehouse operations or supply chain logistics.

2–5 years in a supervisory or managerial role, preferably in a high-volume or fast-paced warehouse/distribution environment.

Experience with Warehouse Management Systems (WMS) such as SAP, Oracle, Manhattan, or similar.

Proven track record in inventory control, shipping/receiving, and order fulfillment.

Familiarity with lean warehousing, 5S, Kaizen, or other continuous improvement methodologies is often a plus.

Experience managing large teams (e.g., warehouse assistants, forklift operators, pickers/packers).

Exposure to health & safety regulations, audits, and compliance standards (e.g., OSHA or equivalent).

We regret that only shortlisted candidates will be notified. Your profile will be kept in our database for future career opportunities. We wish you all the best in your job search. Hou Shenglong Kyan Registration No.: R1435754 EA License No.: 19C9570