Operations Support Admin

Job Description Handles customer service calls with regard to voice/data inquiries & complaints to ensure Service Level Agreement (SLA) is met;

Conduct first level technical, corrective & preventive maintenance;

Consolidate and maintain patching lists, rack layout, floor plans, test results etc;

Prepare, compile and maintain proper documentation for projects;

Generate and prepare schematic/floor plan/rack layout/trunking layout plans using computer aided software such as PowerPoint, Excel etc;

Generate patching list and check on accuracy;

Prepare labels for panels, outlets, patch cables etc.

Requirements Min GCE “O” level equivalent, ITE or Diploma in Electrical/Mechanical or related fields

Good computer literacy especially in Microsoft Office

Ability to multi-task

A team-player with positive mind-set

Singaporeans Only