NOC Engineer

Responsibilities:

Monitor network infrastructure and lead NOC operations across assigned shifts, ensuring effective incident detection, response, and resolution Troubleshoot complex LAN/WAN, routing, switching, wireless, VPN, and connectivity issues Analyze alarms, logs, and performance metrics to catch faults early Coordinate with Field/Resident Engineers on-site and provide technical guidance to the NOC team Own major incidents end-to-end, escalate to vendors/internal teams as needed, and lead root-cause analysis with preventive recommendations

Requirements:

HND in Computer/Electrical-Electronics Engineering, Computer Science, IT, Telecoms, or related field Proven experience in a 24/7 or shift-based NOC environment Strong hands-on network troubleshooting skills Experience coordinating technical/field teams is a plus CCNA, CCNP, Network+, Fortinet, or similar certification is an advantage