medical receptionist
About the company
Arun Eye Care is looking for a motivated, patient-focused Medical Receptionist to support our specialty eye care services.
Your tasks
- Support the delivery of specialty eye care services, including dry eye treatments and therapeutic programs.
- Assist with patient intake, clinical workups, and diagnostic testing, including visual field assessments and other specialized evaluations.
- Provide patient education regarding treatment plans, procedures, therapies, and follow-up care.
- Assist with optical measurements and support eyewear dispensing services.
- Collaborate with clinical staff to ensure efficient patient flow and a high standard of patient care.
- Coordinate appointment scheduling, recalls, referrals, and patient follow-up activities.
- Support billing processes, payment collection, and patient checkout procedures.
- Maintain accurate patient records and assist with healthcare documentation management.
- Answer patient inquiries by phone and assist with scheduling and service coordination.
- Contribute to maintaining compliance with clinic policies, procedures, and patient confidentiality requirements.
Requirements
Preferred qualifications
- Bachelor's degree or diploma in Healthcare Management, Health Administration, Healthcare Leadership, Business Administration, or a related field.
- Experience in healthcare, optometry, ophthalmology, allied health, or patient service environments.
- Understanding of healthcare operations, patient-centered care, and clinical workflow processes.
What we offer
Pay: From $18.95 per hour
How to apply
Application question(s)
- It is a smooth day at the clinic. The doctor is in the exam room seeing a patient. There are 3 more patients in the waiting area. A person walks in and approaches your desk. Using a stern and border line rude tone, the person demands to speak with the doctor right away. How do you handle this situation?
- You are sitting at the front desk and the phone rings. You answer the call. On the other end is a mother, panicking about her son who just had an eye injury and wants to speak to the doctor. What do you do?
- You are talking to a patient and just then the doctor sends a message on the computer, which you see pop up while talking to this patient. The message from the doctor says "I need the medication list for the patient in the exam room with me". What do you do?
Other
Schedule
- 10-20 hours per week
- 1-3 clinic days per week
- Saturdays are required
- additional hours may become available as specialty services continue to grow
Expected hours: 10.0 ? 20.0 per week
Work Location: In person