Location Manager

Responsibilities:

Revenue & Performance:

Own the total monthly revenue target for both outlets Track daily, weekly and monthly revenue and close gaps before month-end Run promotions, upsells and membership drives, and hold weekly revenue meetings with sales and bay staff Win B2B business: fleet wash accounts, corporate meal partnerships, institutional clients; at least one marketing visit a week Report weekly to Executive Management on revenue, risks and recovery plans

People & Leadership:

Manage all staff at both outlets: sales and bay representatives, washers and kitchen staff Plan monthly shifts so both outlets are covered throughout operating hours; your days off never coincide with the Bay Sales Representative’s Run monthly one-on-one reviews and submit them to Lu Gold HR Train and coach the team; address conduct, performance and attendance promptly

Financial Control:

Enforce a strictly cashless operation: POS and verified bank transfers only Review and approve daily POS and transfer reconciliations Manage imprest and operating expenses; flag any overrun or irregularity immediately Authorise and document every discount, reversal or complimentary service

Customer Experience & Standard:

Resolve customer escalations quickly and act on customer feedback Keep the bay, kitchen, front-of-house, signage and waiting areas at Lu Gold standard

Inventory, Compliance & Reporting:

Oversee stock for both outlets (wash chemicals, kitchen stock, consumables, equipment) with weekly counts Ensure full compliance with SOPs, hygiene and safety standards Submit the Weekly Oversight Report every Monday and the Monthly Management Report by the 3rd

Requirements:

3+ years running a retail, F&B, hospitality, or car-care operation. A minimum of an HND Proven record of growing revenue and leading 10+ staff A calm, firm, and fair leader Available for long operating hours and a weekend rota Strong numeracy: reconciliations and stock control POS experience; Zoho an advantage

Remuneration: NGN 300,000 Monthly

Benefits:

Performance commission variable On-target gross earnings NGN 200,000+ Paid in full for contracted hours. PAYE is deducted from gross earnings. Accommodation provided by the company Annual health insurance, starting one month after joining Approved off-site transport reimbursed

How Commission Works:

Earned on combined verified monthly revenue of Wash and Flames Tiered from 0.6% to 1.4%; the rate rises as revenue grows Paid above the monthly threshold in your contract

Terms of employment:

10:00am – 9:00pm, five days a week Two days off a week, set by the monthly shift planner Sunday work outside your rota is paid as overtime Biometric clock-in; lateness and absence are deducted to the minute

Performance:

Quarterly review; persistent misses attract a 20% basic pay deduction Payslips are processed once the monthly lead- generation KPI is met Approving unsupported absences moves the deduction to you