Site Network Manager (North America)
About the Role Service Delivery & Expansion • Manage the identification, outreach, recruitment and onboarding of high quality, high performing sites into the North America ASN • Develop strong relationships with high priority sites & partners through virtual or face-to-face meetings and conference attendance (travel required) to expand the ASN • Build a deep understanding of the challenges of clinical research for sites in GI and how these challenges impact recruitment and research operations • Maintain and deliver accurate, real-time analytics on our ASN sites • Drive site recruitment in new and existing therapeutic areas and geographies
Innovation and Development • Build solutions to establish and grow a pipeline of high potential sites that are starting in, or naïve to,clinical research
Develop a holistic site engagement and support model • Oversee the development and maintenance of an Investigator portal to enhance communication and onboarding of clinical sites to the ASN and clinical studies • Support novel strategies for patient identification and engagement in partnership with ASN sites
Operations • Build stakeholder engagement and collaboration through the adoption of change management methodologies and a strong focus on building key relationships • Develop processes and workflows to support a scalable and growing ASN platform • Drive and support (cross) departmental improvement initiatives to ensure company end to end processes and technologies are efficient and effective, work seamlessly together and deliver improved customer value • Present and/or participate in specialized conferences/meetings to increase knowledge as needed • Support contract negotiations as required
About You Must have:
7-9 years of related experience in the clinical research industry (CRO, sponsor, SMO, or investigative site) & at minimum, an honour's Bachelors Degree (ideally; Life Sciences, Health Sciences, Nursing, Pharmacy, or a related discipline
Experience developing and managing relationships with investigative sites, principal investigators, and site personnel.
Strong understanding of the clinical trial lifecycle , including site feasibility, study startup, patient recruitment, and ICH-GCP/regulatory requirements.
Excellent relationship management, communication, and influencing skills , with the ability to engage investigators, site personnel, and cross-functional stakeholders.
Experience using data and performance metrics to identify opportunities, strengthen site partnerships, and improve study delivery.
Experience in gastroenterology or inflammatory diseases is an asset