shop sales manager

Core Duties and Responsibilities Sales and Performance Management : Set sales targets, track team performance metrics, and implement strategies to boost revenue. [1, 2, 3] Staff Leadership : Hire, train, schedule, and motivate retail associates to deliver exceptional service. [1, 2] Operations and Inventory : Monitor stock levels, manage orders, and ensure the sales floor is fully stocked. [1, 2] Customer Service : Handle escalated customer complaints, inquiries, and feedback to maintain brand loyalty. [1, 2] Merchandising and Maintenance : Maintain store cleanliness, visual displays, and safety compliance. [1, 2]