ROOM ATTENDANT

Your tasks

• Maintain high standards of cleanliness and presentation at all times
• Create and work to a daily job list from the room status list, arrivals and departure list
• Maintain inventory stock levels of consumables
• Report maintenance issues, damaged furniture and equipment, and other hotel facilities
• Attend to all reasonable requests from guests to ensure their comfort and satisfaction
• Carry out instructions from the immediate supervisor and/or from the head office

Requirements

Qualifications/Requirements

• Graduate of HRM/Tourism or other related courses
• At least 1-2 years of working experience in the related field
• Fresh Graduates/Entry Level with good internship exposure in admin/operation function and willing to be trained are welcome to apply
• Knowledgeable in handling customers'/client's concerns and complaints in a highly professional manner
• Experience in dealing with guest complaints would be advantageous
• With knowledge of the Mall/Hotel retail industry
• Able to work all shifts, including weekends, evenings, and holidays when the need arises