E-commerce Operations Executive (International Markets)

Key Responsibilities Manage daily customer service and operational activities for international markets. Process orders and handle related operational tasks for customers on leading e-commerce and retail platforms, including: United States: Wayfair, Ashley, Walmart United Kingdom: Next, Argos, Shop Direct, Wayfair UK Europe: Amazon, Maisons du Monde, Otto.de, Kaufland, and others Perform customer compliance-related tasks to ensure client requirements are met. Support...

Requirements

• Excellent English communication skills (spoken and written).
• Bachelor's degree or above.
• Minimum of 2 years of experience in Customer Service, Sales Support, or Operations serving international customers.
• Experience with ERP systems is an advantage.
• Strong proficiency in Microsoft Office, especially Excel.
• Strong analytical thinking, logical reasoning, and problem-solving skills.
• Meticulous, detail-oriented, and able to work accurately with large volumes of...