Manager, Workforce Transformation & Job Redesign

Job Purpose

To drive business growth and lead workforce transformation and job redesign consulting engagements by helping clients align workforce capabilities, job roles and work processes with their business transformation goals, while developing TBuzz’s consulting methodologies and service offerings.

Key Responsibilities

• Develop and execute business development strategies to secure new clients and expand TBuzz’s workforce transformation, job redesign and capability development consulting services.
• Engage business owners and management teams to assess business transformation plans, identify workforce challenges and define consulting scopes, deliverables and implementation priorities.
• Develop workforce transformation roadmaps that align organisational structures, manpower requirements, technology adoption and employee capabilities with clients’ business objectives.
• Redesign job roles and work processes to support digitalisation, AI adoption, sustainability and business expansion, with clearly defined changes in responsibilities, decision-making and expected work outcomes.
• Assess employee competency gaps and develop skills maps, structured on-the-job training plans and practical assessment criteria to support employees’ transition into new or redesigned roles.
• Advise clients on relevant workforce development programmes and coordinate the preparation of applications, supporting documents and responses to programme assessors.
• Lead multiple consulting engagements from project scoping through implementation and completion, managing timelines, resources, deliverable quality and client expectations.
• Coordinate with programme partners, training providers, technology vendors and industry associations to support integrated workforce transformation solutions.
• Develop TBuzz’s consulting frameworks, diagnostic tools, templates and internal knowledge resources to improve service quality and delivery efficiency.
• Monitor workforce trends, emerging technologies and relevant government initiatives to identify new consulting opportunities and strengthen TBuzz’s advisory capabilities.

Skills and Qualifications

• Diploma or Degree in Human Resource Management, Management, Business Administration or a related discipline, or equivalent relevant professional experience.
• At least five years of relevant experience in workforce transformation, job redesign, HR consulting, business transformation or organisational development, including experience managing client engagements.
• Demonstrated ability to develop business opportunities, prepare consulting proposals and manage relationships with business owners and senior management.
• Strong capabilities in job analysis, workflow improvement, competency mapping, training needs analysis and change management.
• Working knowledge of Singapore’s workforce development landscape, Career Conversion Programmes and relevant enterprise support schemes.
• Strong business writing, analytical, presentation and stakeholder management skills, with the ability to translate complex business needs into practical recommendations.
• Ability to manage concurrent projects independently while maintaining high standards of documentation and delivery.

• Former public officers with relevant experience in workforce development, industry transformation, enterprise development or related policy and programme implementation are highly welcome to apply.