- Act as a primary point of contact for member inquiries, feedback, and service requests.
Coordinate check-ins, guest experiences, and upscale services in club lounges or front-of-house areas.
Conduct guided club tours for prospective members and handle onboarding for new joiners. [1, 2, 3]
Membership & Administrative Operations: Process membership applications, life membership conversions, transfers, and resignations.Maintain accurate digital and physical records of member accounts, billing, and transactions.Handle day-to-day administrative support, documentation, and data tracking for club committees or management. [1, 2]
Event & Program Coordination: Help organize, promote, and execute club activities, social events, workshops, or community programs.Collaborate with internal teams or vendors to ensure smooth logistics and high-standard delivery. [1, 2, 3]
Compliance & Policy Support: Assist in implementing operational guidelines, safety standards, and service vision set by the club manager or executive board.Support reporting tasks, risk prevention measures, and budget tracking as assigned by the Head of Department (HOD). [1, 2]
