inn manager

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Work setting:

Hotel, motel, resort.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Negotiate with clients for the use of facilities.
• Perform front desk duties.
• Prepare budgets and monitor revenues and expenses.
• Prepare marketing plans.
• Implement marketing activities.
• Arrange for and oversee maintenance activities.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Develop and implement business plans.
• Establish work schedules.
• Manage events.
• Organize and maintain inventory.

Security and safety:

Basic security clearance.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Attention to detail.
• Standing for extended periods.
• Large workload.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Flexibility.
• Initiative.
• Team player.

Employment terms options:

Early morning. Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

Morning. Night. On call. Day. Weekend.