Customer Service Engineer

Company: SATO Vietnam Solutions Co., Ltd – Representative Office in Hanoi Location: Duy Tan, Cau Giay District, Hanoi Working Time: Monday – Friday, 8:00 AM – 5:00 PM

We are seeking a qualified and customer-oriented Customer Service Engineer to join our Hanoi office. The successful candidate will be responsible for providing technical support, installation, maintenance, and customer...

• Bachelor’s degree, Diploma, or equivalent qualification in IT, Hardware, Electronics, or a related field
• At least 1 year of experience in a similar technical/service position is preferred
• Basic knowledge of automation is an advantage for candidates.
• Basic to good communication skills in English
• Good technical problem-solving and troubleshooting skills
• Customer-oriented, proactive, and eager...