Interim Credit Controller

Robertson Bell is supporting a Plymouth-based organisation to recruit a Credit Controller on either a permanent basis or an initial three month contract with the option of permanency The role will be a hybrid position with a minimum of two days per week in the office. This is a hands-on Credit Controller position, with a particular focus on managing outstanding debts and ensuring payments are received within agreed timescales. The successful candidate will also support wider billing and invoicing activity, making this a varied opportunity for an experienced credit control professional. Key responsibilities will include: Managing a portfolio of outstanding debts and taking proactive action to secure payment.

Contacting customers by telephone, email and other appropriate methods to resolve outstanding balances.

Investigating and resolving queries that may be preventing payment.

Maintaining accurate and up-to-date records of customer accounts.

Supporting billing and invoicing processes where required.

Allocating and reconciling payments against customer accounts.

Escalating more complex or long-standing debts where appropriate.

Working closely with colleagues across the organisation to resolve account queries and improve cash collection.

The successful candidate will ideally have: Previous experience working in a credit control or accounts receivable environment.

A confident and professional approach to communicating with customers regarding outstanding payments.

Good attention to detail and the ability to maintain accurate financial records.

The ability to manage a varied workload and prioritise effectively.

Good Excel and general IT skills.

This would suit an experienced Credit Controller looking for a new permanent opportunity, as well as an interim professional who is available for an initial three-month assignment. If you have experience in credit control and would be interested in finding out more, please get in touch for an informal conversation.