Warehouse Shift Manager
A leading retail business is looking to appoint an experienced Warehouse Shift Manager to lead a high-volume warehouse and distribution operation.
This is a hands-on leadership role with responsibility for managing warehouse, fulfilment and despatch activities during your shift, ensuring service levels, productivity and safety standards are consistently achieved. You'll lead a team of supervisors, team leaders and warehouse operatives, helping to create a high-performing culture focused on operational excellence and customer satisfaction.
Working within a fast-paced retail environment, you'll play a key role in ensuring products are received, picked, packed and despatched efficiently to support stores and customers.
The Role
- Lead the warehouse operation during your shift, ensuring daily operational targets are achieved.
- Manage inbound, picking, replenishment, packing and outbound activities.
- Drive productivity, accuracy and service performance across the operation.
- Monitor and report on key operational KPIs including OTIF, productivity, quality and inventory accuracy.
- Lead, coach and develop warehouse Team Leaders and Operatives.
- Ensure labour is effectively planned and deployed to meet operational demand.
- Drive a culture of safety, compliance and operational discipline.
- Conduct shift handovers to ensure continuity across the operation.
- Investigate operational issues and implement corrective actions where required.
- Support continuous improvement projects focused on efficiency, cost reduction and customer service.
- Work closely with Transport, Inventory, Planning and Customer Service teams to ensure smooth end-to-end operations.
- Maintain high standards of housekeeping, health & safety and stock integrity.
About You
- Proven experience in a Shift Manager, Warehouse Manager, Logistics Manager, Operations Manager or Distribution Shift Manager role.
- Experience working within a retail, e-commerce, FMCG or high-volume distribution environment.
- Strong people management skills with experience leading teams in excess of 30-100+ employees.
- Track record of delivering operational performance against KPIs.
- Experience managing productivity, labour planning and performance improvement initiatives.
- Strong understanding of warehouse management systems and operational processes.
- Excellent communication and leadership skills.
- Able to make decisions quickly and effectively within a fast-moving operation.
- Knowledge of Health & Safety and warehouse compliance requirements.
What's on Offer?
- Stable 4 on 4 off 6-2, 2-10 shift pattern providing a strong work-life balance.
- Opportunity to join a successful and growing retail business.
- Leadership role with genuine scope to influence operational performance.
- Ongoing development and career progression opportunities.
- Competitive salary and benefits package.
To apply for the role please send your CV to
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