Dynamics 365 Application Engineer
Robeco
Posted on Aug 28, 2026
Department
You will join the Marketing & Distribution Services (MDS) team and become part of an Agile/DevOps team of IT professionals who deliver high value technology solution. In this role, you will support and continuously improve Robeco's Microsoft Dynamics 365 platform, a business-critical application that enables key processes across Marketing, Sales, and Client Services. The platform plays a central role in managing client relationships and communications, supporting sales and marketing initiatives, and facilitating client onboarding and servicing activities throughout the client lifecycle.
The financial sector continues to evolve rapidly, driven by increasing regulation, higher expectations around transparency and growing demand for digital-first services. Working closely with business stakeholders, you will help ensure that Dynamics 365 remains stable, secure, user-friendly and aligned with business needs.
Position & Requirements
As a Dynamics 365 Application Engineer, you will act as the bridge between business users and technology. Your primary focus is supporting, configuring, maintaining and improving the Dynamics 365 platform rather than developing custom software.
- Provide functional and technical support for Microsoft Dynamics 365 users.
- Investigate and resolve incidents, service requests and platform issues.
- Configure and maintain Dynamics 365 entities, forms, views, dashboards, business rules, security roles and workflows.
- Support and optimize business processes within Dynamics 365.
- Work closely with business stakeholders to understand requirements and translate them into platform improvements.
- Configure and maintain Power Platform solutions, including Power Automate and Power Apps.
- Coordinate and support testing activities, including regression testing and user acceptance testing.
- Monitor platform health, identify recurring issues...