Academic Supervisor (Alexandria Residents)

Main Goal: Ensure effective implementation, supervision, and continuous improvement of the Pyramakerz STEAM program across assigned schools by overseeing academic delivery, operational readiness, and staff development, while serving as the primary link between school teams and Pyramakerz management. Position Summary: The Academic Supervisor plays a dual role in academic leadership and operational oversight. They supervise School Team Leaders, Instructors, and Co-Instructors, ensuring curriculum fidelity, smooth day-to-day operations, timely reporting, and effective use of systems such as the LMS. They also support recruitment, on-boarding, training, and events management while maintaining strong communication with schools and internal departments. NOTE: The role holder is consequently responsible for ensuring the fulfillment of commitments and obligations of the level below.

Job Responsibilities: School & Curriculum Oversight Monitor lesson delivery and ensure curriculum alignment across schools.

Conduct structured classroom observations and feedback sessions.

Standardize teaching quality and instructional pacing across multiple sites.

Lead by example by conducting two sessions per month in schools, along with delegated

persons, to demonstrate effective teaching practices for the team.

Team Supervision & Development Mentor and guide Team Leaders, Instructors, and Co-Instructors.

Lead on-boarding of new staff in collaboration with HR and Operations.

Organize training sessions, peer observations, and professional development cycles.

Reporting & Escalation Management Consolidate weekly reports from all assigned schools (status, incidents, media, KPIs).

Apply the flag system (Green/Yellow/Red) to classify and resolve issues.

Escalate unresolved or high-priority issues directly to the COO.

School Coordination & Communication Act as the primary contact with school principals, HODs, and coordinators.

Represent Pyramakerz in school meetings, parent events, and feedback sessions.

Ensure consistent communication and collaboration between school teams and HQ.

Operations Alignment Oversee daily school readiness, lab functionality, and attendance processes.

Approve and track material and resource requests through the Ops team.

Ensure smooth integration and adoption of the Pyramakerz LMS .

Recruitment & On-boarding Support Collaborate with HR in candidate evaluation for team leader ,instructor and co-instructor roles.

Ensure proper on-boarding, including role review, technical training, and curriculum training .

Monitor probationary performance and provide feedback to HR/COO.

Event & Fair Management Plan and supervise all fairs, mini exhibitions, and integration events.

Coordinate logistics with the Ops team and ensure school-level readiness.

Oversee documentation (photos, media, certificates) in alignment with company

standards.

Performance Monitoring & KPI Management Track team KPIs including lesson delivery, reporting timeliness, classroom engagement,

and event participation. Provide structured feedback and coaching to improve performance.

Standardize evaluation processes across schools.

Reporting Requirements Weekly consolidated report for COO (school highlights, incidents, KPI review,

operational gaps). Validation of Team Leaders' submissions (topics covered, parent reports, weekly status,

media logs). Escalation report log with assigned resolution flags.

KPI Focus Consistency and quality of program delivery across schools.

Accuracy and timeliness of reporting.

Operational readiness (labs, materials, LMS adoption).

Effectiveness in recruitment, on boarding, and mentoring.

Successful execution of events and fairs.

Professional conduct and responsiveness in communications.

Leadership & Mentorship – Guides, motivates, and develops school teams.

Operational Management – Oversees readiness, resources, LMS, and logistics.

Educational Knowledge – Strong grasp of STEAM pedagogy and curriculum standards.

Strategic Thinking – Aligns decisions with company goals and school realities.

Communication & Coordination – Ensures clarity with schools, staff, and

management. Problem-Solving – Resolves issues effectively using escalation protocols.

Collaboration – Works seamlessly with HR, Ops, Curriculum, and school partners.