FRONT OFFICE CASHIER

KEY RESPONSIBILITIES

• Handle guest check-ins, check-outs and front desk transactions.
• Receive and process cash, card and other guest payments accurately.
• Prepare and reconcile guest accounts and daily cashier reports.
• Handle guest inquiries and provide excellent customer service.
• Maintain accurate records of all transactions.
• Coordinate with Front Office, Reservations, Housekeeping and Finance teams.
• Ensure all billing and payment procedures are followed correctly.
• Assist with general front office duties as required.

REQUIREMENTS

• Diploma/Degree in Hospitality Management, Front Office Operations, Business Administration or a related field.
• Minimum 2–3 years' experience in a hotel Front Office/Cashiering role.
• ⭐ PROVEN EXPERIENCE USING OPERA CLOUD PMS IS MANDATORY.
• Previous experience in a 4-star or 5-star hotel is highly preferred.
• Strong knowledge of hotel billing, cashiering and payment procedures.
• Excellent communication and interpersonal skills.
• Strong numerical, reconciliation and attention-to-detail skills.
• Professional grooming and excellent guest-handling skills.
• Honest, reliable and able to work under pressure.
• Willingness to work shifts, weekends and public holidays.