Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.
Required skills -
Flair of language in ability to deliver training and face the internal and internal training students.
Ability to learn the complex telecom technologies and PW features to explain in simple terms.
Learning attributes to explore the AI and next gent training tools to improve the training delivery to next level of proficiency.
Open to learn and share the knowledge in your career path to make PW training with excellent delivery framework.
What you will do -
Set up training labs for training delivery and documentation team for
Develop and support product training and user documentation
Provide support to techpub team for user guides, system workflows, feature descriptions, and operational procedures
Work closely with cross-functional teams to understand system architecture, workflows, and feature behavior
Collaborate regularly with techpub, Dev/QA teams to align documentation with system usage flows, practical application scenarios, and knowledge dissemination needs
Independently explore product functionalities and venues for internal and external training development and delivery plans
Review and enhance existing training and documentation for technical accuracy, completeness, and usability
Identify gaps, inconsistencies, and ambiguities in technical content and proactively resolve them
Reduce dependency on SMEs by building strong working knowledge of the product and its deployment scenarios
Support knowledge sharing across teams by explaining system behavior, guiding peers, and contributing to internal knowledge assets
Leverage modern tools, including AI-assisted workflows, to improve efficiency in content creation and validation.