Operations Executive

We supply frozen food products to restaurants and central kitchens in Singapore. We are hiring a Cold Chain Operations Executive to coordinate order fulfilment from cold storage to customer delivery and follow up on stock and delivery discrepancies.

Responsibilities

• Coordinate inbound stock receipts, daily order fulfilment and delivery schedules with cold storage operators, transport providers and the internal order team.

• Reconcile stock movements and discrepancies against warehouse and order records. Maintain accurate batch and expiry-date records and coordinate stock rotation.

• Track delivery completion and proof of delivery. Investigate shortages, damaged goods, missed deliveries and temperature exceptions, and coordinate corrective action with the parties involved.

• Prepare weekly reports on stock discrepancies, delivery performance and recurring issues. Recommend improvements to dispatch and inventory procedures.

Requirements

• Relevant experience in warehouse operations, logistics coordination, inventory control or order fulfilment.

• Comfortable using spreadsheets or inventory systems to reconcile records and prepare operational reports.

• Able to coordinate with warehouse teams, transport providers and customers, and follow through on delivery or stock issues.

• Experience in frozen food, food distribution or temperature-controlled logistics is an advantage.