IT MANAGER

Your tasks

• Manage and maintain the institution’s IT infrastructure, computer systems, networks, software and equipment.
• Oversee student management systems, student records, course administration systems and other relevant digital platforms.
• Ensure the security, confidentiality, integrity and availability of student and institutional data.
• Manage user access rights, data backups, system updates and recovery procedures.
• Implement appropriate cybersecurity measures and data protection practices in accordance with the Personal Data Protection Act (PDPA), where applicable.
• Provide technical support to academic, administrative and management staff.
• Maintain IT policies, procedures, system documentation and incident records.
• Coordinate with external IT vendors and service providers for system maintenance and troubleshooting.
• Support the institution in maintaining electronic records and providing relevant IT documentation for audits, inspections and regulatory reviews.
• Assist with the maintenance and troubleshooting of systems used for student registration, attendance, assessments and academic administration.
• Review and recommend improvements to IT systems, digital processes and operational efficiency.

Requirements

• Diploma or degree in Information Technology, Computer Science or a related discipline.
• Relevant experience in IT management, system administration or technical support.
• Knowledge of IT infrastructure, cybersecurity, data protection and information systems.
• Familiarity with student management systems or education administration systems will be an advantage.
• Strong analytical, troubleshooting and problem-solving skills.
• Good communication and organisational skills.
• Ability to work independently and coordinate with different departments.