inside sales representative

About the company

Mercury Foodservice Ltd. is seeking an experienced, results-driven Foodservice Sales Representative to join our team. We are looking for a motivated sales professional with a strong background in the food industry who can build lasting customer relationships, drive sales growth, and maintain a high level of customer satisfaction.

Your tasks

• Sales Growth: Develop and execute sales strategies to increase revenue, grow existing accounts, and identify new business opportunities within the foodservice industry.
• Customer Retention: Build and maintain strong, long-term relationships with existing customers to encourage loyalty, repeat business, and customer satisfaction.
• Account Management: Manage a portfolio of customer accounts, ensuring consistent communication, follow-up, and service.
• New Business Development: Identify and pursue potential customers, develop new accounts, and expand Mercury Foodservice Ltd.'s market presence.
• Customer Service: Respond promptly and professionally to customer inquiries, concerns, and requests, ensuring issues are resolved efficiently.
• Product Knowledge: Maintain a strong understanding of our product offerings, pricing, promotions, and industry trends to provide effective recommendations to customers.
• Sales Planning: Monitor account performance, identify opportunities for growth, and work toward achieving established sales targets.
• Relationship Building: Develop strong working relationships with customers, suppliers, and internal team members.
• Market Awareness: Stay informed about competitor activity, customer needs, and developments within the foodservice industry.
• Internal Collaboration: Work closely with internal departments to ensure accurate order processing, effective communication, and a positive customer experience.

Requirements

The ideal candidate is a confident communicator, skilled relationship builder, and proactive sales professional who understands the foodservice industry and is committed to delivering exceptional service to our customers.

Qualifications and Experience

• Proven experience in sales, account management, or customer retention within the foodservice, food distribution, or broader food industry.
• Demonstrated ability to develop new business and grow existing customer accounts.
• Strong relationship-building, negotiation, and communication skills.
• A customer-focused mindset with a commitment to providing excellent service.
• Ability to work independently, manage priorities, and consistently meet sales objectives.
• Strong organizational, problem-solving, and follow-up skills.
• Proficiency in Microsoft Office and CRM or sales management systems is an asset.
• A valid driver's licence and reliable transportation may be required, depending on territory and customer needs.

What We Are Looking For We are looking for a professional who understands that successful sales go beyond securing orders. The right candidate will take ownership of customer relationships, proactively identify opportunities, resolve concerns, and consistently work to strengthen customer loyalty.

You should be self-motivated, commercially minded, and comfortable balancing new business development with the ongoing management and retention of existing accounts.

What we offer

Why Join Mercury Foodservice Ltd.?

• An opportunity to contribute directly to the company's growth and success.
• The ability to build meaningful, long-term relationships within the foodservice industry.
• A role that values initiative, accountability, and customer satisfaction.
• The opportunity to grow professionally within an established foodservice business.

How to apply

If you are an experienced food industry sales professional with a passion for building relationships, driving revenue, and retaining customers, we would like to hear from you.

Please submit your resume outlining your relevant experience and qualifications for consideration.