IT Engineer

-Provide technical support for hardware, software, printers, and IT applications. -Troubleshoot and resolve user issues within defined service levels. -Maintain LAN, WAN, Wi-Fi, switches, routers, and firewalls. -Troubleshoot network and infrastructure issues. -Maintain Windows/Linux servers, Active Directory, and virtualization environments. -Perform system backups, recovery testing, and preventive maintenance. -Monitor IT systems, security alerts, and infrastructure performance. -Perform security patching, antivirus updates, and vulnerability remediation. -Maintain IT asset records, system configurations, and technical documentation. -Support IT infrastructure improvement and digital transformation projects.

Qualifications:

1. Bachelor's degree in information technology, Computer Science, Computer Engineering, or related field.
2. Minimum of 2 years of experience in IT Support, Network Administration, or System Administration.
3. Good knowledge of Windows Server, Linux, Active Directory, Microsoft 365, and virtualization technologies.
4. Understanding LAN/WAN, TCP/IP, VLAN, Firewall, Switch, and Wi-Fi networks
5. Experience in hardware/software troubleshooting, system backup, and IT security.
6. Strong analytical, problem-solving, communication, and teamwork skills.