System Analyst

Job Description: Technical Operation Support

• Credential testing before Discovery activity
• Data Discovery Running with System Owner
• ServiceNow-CMDB Platform Configuration support
• ServiceNow-CMDB Platform Operation support

CMDB Data Analyst support, including

• Manage Data Quality in AIS-ServiceNow CMDB, maintain discoverable data, contact system owners to confirm and correct data accuracy of discoverable data
• Update and maintain non-discoverable data in AIS-ServiceNow CMDB, contact system owners to confirm and ask owner to add non-discoverable data
• Contact system owners for data discovery clarification and data updating (Windows, Linux, Solaris servers

Temporary Contract

Qualifications: University degree in the field of computer science, information systems, or software engineering Minimum of 1-2 years of experience in Servicenow-CMDB Data Operation and CMDB platform configuration Minimum of 3-5 years of experience in Technical systems analysis, business process modeling, and software design Possesses knowledge and understanding of TCP/IP networking principles, including IP addressing, subnetting, routing, and network communication protocols. Capable of analyzing, troubleshooting, and supporting network connectivity issues within enterprise IT environments. Familiarity with ServiceNow CMDB, Discovery, and Credential Management processes. Major skill: Java Script, Shell Script, Unix, Linux Advanced analytical and problem-solving skills. Excellent communication skills Ability to manage and perform impact analysis effectively.