E-Commerce Fulfillment Lead

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

As a Picking Lead at Jenni Kayne, you will oversee daily picking and replenishment operations within the distribution center. This role is responsible for driving productivity, accuracy, and team engagement while ensuring inventory integrity and operational excellence across all picking functions.

Role and Responsibilities:

Team Leadership & Operations

Lead and support associates responsible for replenishing pick modules, ensuring inventory is accurately stocked in correct bin locations without overfilling

Oversee all picking activities, including use of the 6RS Chuck system and RF Smart scanning for order fulfillment

Supervise resolution of “hospital” orders (incomplete/missing items) to ensure accurate and timely order closure

Communicate clear direction to team members while fostering a positive, engaged, and accountable team environment

Set performance expectations and ensure achievement of key metrics related to productivity, quality, and safety

Inventory & Systems Management

Maintain a strong understanding of warehouse management systems and troubleshoot issues by partnering with appropriate internal or external teams

Ensure all inventory transactions, counts, and system updates are executed accurately

Support cycle counts and physical inventory processes as needed

Monitor product quality and escalate issues to prevent operational disruption

Warehouse Standards & Compliance

Maintain the organization, cleanliness, and overall condition of the pick module and bin locations

Ensure adherence to all company policies, procedures, and safety standards

Document team member performance, attendance, and conduct as required

Serve as a role model for safe work practices and reinforce a culture of safety

Operational Excellence

Promote best practices in warehousing, including:

Safety: Awareness of surroundings and safe operation around equipment such as forklifts, carts, and automated systems

Organization: Maintain clean, organized workspaces and ensure supplies are stocked and accessible

Housekeeping: Uphold cleanliness standards across the warehouse, including shared spaces such as breakrooms and restrooms

Support cross-functional needs and assist in other operational areas as required to ensure efficiency

Requirements:

High school diploma or GED required

Must be at least 18 years of age

1+ year of experience working with computers, including Microsoft Office (Outlook, Word, Excel)

Strong attention to detail and ability to work accurately in a fast-paced environment

Reliable attendance and flexibility to work overtime as needed

Preferred Qualifications Physical Requirements

1+ year of leadership or team lead experience

2–4 years of experience in distribution, warehousing, manufacturing, or large retail environments

Experience working with performance metrics and process improvement initiatives (lean principles a plus)

Strong communication and interpersonal skills with the ability to coach and develop team members

Bilingual in Spanish is a plus

Physical Requirements

Ability to stand, walk, bend, stoop, and lift up to 50 lbs for extended periods

Comfortable using warehouse equipment such as carts, pallet jacks, and hand trucks

Ability to navigate storage racks, trailers, and warehouse floor environments

Ability to work in varying warehouse conditions, including temperature changes, dust, and moderate noise levels

Additional Information

This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

The hourly rate for this position is $19 per hour. The base salary is determined by experience, education, skills, and location.