Mechanical Automotive After-Sales Engineer

supports post-sales operations by ensuring customer satisfaction through technical assistance, maintenance support, and service coordination. The role focuses on diagnosing issues, supporting repairs, and collaborating with service teams to maintain product performance and reliability. Key Responsibilities: Provide technical support to customers and service centers for automotive products after delivery

Assist in diagnosing mechanical and technical faults in vehicles

Support maintenance, repair, and warranty activities

Coordinate with service technicians to ensure efficient problem resolution

Monitor and analyze recurring technical issues and suggest improvements

Prepare service reports, technical documentation, and maintenance records

Ensure compliance with company standards and safety regulations

Support spare parts identification and inventory coordination

Communicate customer feedback to engineering and product teams

Participate in training sessions to stay updated on new technologies and systems

Bachelor's degree in mechanical engineering, Automotive Engineering, or related field

0–2 years of experience (fresh graduates are encouraged to apply)

Basic understanding of automotive systems (engine, transmission, suspension, etc.)

Familiarity with diagnostic tools and workshop practices

Strong problem-solving and analytical skills

Good communication and customer service skills

Ability to work under pressure and in a team environment