Senior Salesforce Developer

Job Description

• Design, develop, and customize Salesforce solutions using:
• Apex
• Lightning Web Components (LWC)
• Flows
• Custom Objects
• Validation Rules
• Omnistudio components (where applicable)
• Action Plan
• Document Generation
• Configure and implement Salesforce platform capabilities, primarily on Public Sector Solution, Service Cloud, with potential exposure to Experience Cloud and other platform features
• Develop integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft integration services
• Participate in sprint activities including backlog grooming, sprint planning, development, testing, and deployment
• Develop solutions based on user stories, acceptance criteria, UX designs, and technical specifications documented in JIRA and Confluence
• Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product Manager to translate business requirements into technical implementations
• Perform unit testing, support system integration testing, and resolve defects to ensure quality deliverables
• Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime
• Support deployment activities across development, SIT, UAT, staging, and production environments
• Follow established development standards, GitLab version control practices, and CI/CD deployment processes
• Create and maintain technical documentation, including technical designs, deployment procedures, and operational playbooks
• Continuously improve application performance, maintainability, and user experience through adherence to Salesforce best practices

What we are looking for

• Degree in Computer Science, Information Technology, Engineering, or related discipline
• At least 3 years of experience in Salesforce development and administration
• Salesforce certifications such as:
• Salesforce Certified Platform Developer I
• Salesforce Administrator
• Strong hands-on experience in:
• Apex
• SOQL/SOSL
• Lightning Web Components (LWC)
• Salesforce Flows and automation tools
• Strong understanding of Salesforce platform capabilities, particularly:
• Service Cloud
• Experience Cloud
• Experience working with:
• REST/SOAP APIs
• Salesforce integration patterns
• External system integrations
• Good understanding of:
• Salesforce data modelling
• Security model (roles, profiles, permission sets, public group...)
• Validation rules and automation capabilities
• Familiarity with Agile delivery methodologies and tools such as JIRA and Confluence
• Experience with version control systems such as Git/GitLab
• Familiarity with CI/CD pipelines and DevOps practices for Salesforce deployments
• Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively
• Good communication and collaboration skills, with the ability to work effectively in cross-functional teams

Preferred / Good to Have :

• Experience with Omnistudio or Salesforce Public Sector Solutions
• Experience integrating with MuleSoft or middleware platforms
• Exposure to enterprise case management systems or large-scale digital transformation projects
• Experience with AI-related Salesforce capabilities such as Agentforce
• Salesforce Certified Platform Developer II
• Strong sense of ownership, teamwork, and continuous learning mindset