Support Engineer | Network & Connectivity
Your first step into support. A hands-on opportunity to build real-worldnetworking expertise, even if you’re at the beginning of your career.
Our partner is a fast-growing technology company operating in theconnectivity and managed network servicesspace. As their activities continue to expand, they are looking for aSupport Engineerto join their technical team.
This is more than a traditional support role: it’s a great opportunity for someone with a technical mindset who wants todevelop a career in networking, gain practical experience with different technologies, and progressively specialize in areas such asVPN, WAN, routing and SD-WAN.
Support Engineer - Your day to day
- Provide1st & 2nd line technical supportto customers via phone and ticketing systems.
- Configure and preparenetwork equipment and routersfor new deployments.
- Monitor network environments and proactively identify and resolveconnectivity issues.
- Manageequipment inventoryand ensure accurate tracking of technical assets.
- Participate in anon-call rotationto support customers and maintain high service availability.
- Supporton-site installationsfor new deployments across different environments and locations.
Support Engineer - More about you
- Some practical knowledge ofnetworking fundamentals, such as VLANs, VPNs, WAN/LAN, IP routing or basic firewall configuration.
- You may bejunior or at the start of your career— motivation and technical curiosity are more important than extensive experience.
- A strong interest inNetworking & Connectivity, with the ambition to develop deeper expertise in technologies such as SD-WAN and SDN.
- Acustomer-oriented mindsetand a genuine commitment to delivering a high-quality support experience.
- Strong communication skills inDutch and English; a good level of French is a plus.
- A proactive, hands-on personality with a genuineappetite for learning and solving technical challenges.
Contactpersoon
Door de werkgever in de vacature vermeld — voor vragen en je sollicitatie.
- Giulia Sebastianelli