Resident Support Security Officer - CLV (Sydney / Parramatta)

About the company

We are currently recruiting Resident Support Officers to work overnight across multiple student accommodation residences throughout Sydney and Parramatta operated by Campus Living Villages.

Your tasks

This is a modern, people-first safety role that focuses on wellbeing, respect, and community support -not enforcement. You’ll play a key role in creating safe, welcoming residential environments where students feel supported after hours.

About the Role As a Resident Support Officer, you’ll be a calm, approachable, and trusted presence across our student residences overnight. You’ll support student wellbeing, respond to concerns professionally, and contribute to a positive and respectful residential culture.

What You’ll Be Doing

• Providing after-hours support to students in residence
• Responding to wellbeing concerns with empathy and professionalism
• Conducting visible, non-enforcement-focused walkthroughs
• Assisting with lockouts, enquiries, and amenity access
• Coordinating with emergency services and on-call teams when required
• Completing incident reports and system updates
• Supporting a respectful, inclusive residential culture
• Liaising with university and Residential Life teams

Requirements

If you’re looking for a meaningful overnight role where empathy, communication, and presence matter just as much as security capability, this could be the perfect opportunity.

This role is ideal for

• Security Officers seeking a more people-focused environment
• Professionals from community services, education, health, youth work, hospitality, or customer service backgrounds who hold a valid NSW Security Licence

1. Experienced Security Officers Looking to move into a more community-focused, student-facing role.

2. People-Focused Professionals From community services, allied health, education, youth work, student support, multicultural services, hospitality, or customer service — with a current NSW Security Licence.

• Current & Valid NSW Security Licence (mandatory)
• Availability for overnight shifts
• Strong communication and interpersonal skills
• Confidence with reporting and basic IT systems
• Calm, professional, approachable manner

Desirable (or Willing to Obtain)

• First Aid & CPR
• RSA
• Working With Children Check (NSW)

What we offer

With higher casual rates.

• Make a genuine difference in students’ lives
• Supportive, inclusive, people-first culture
• Structured training and career development
• Employee Assistance Program
• Stable and consistent overnight work

How to apply

If you’re ready to bring your security experience—or your people skills—into a role where you can make a difference every shift, we’d love to hear from you.

Other

*Locations: Multiple sites across Sydney & Parramatta Employment Type: Permanent Part-Time & Casual opportunities Shifts timings:** Predominantly Evening & Overnight (with 1 site offering day shifts only)

In line with national higher education standards to prevent and respond to gender-based violence, successful applicants will complete relevant disclosure checks to support the safety of our residential communities.

As part of our commitment under the National Higher Education Code to Prevent and Respond to Gender-Based Violence, applicants will be required to complete relevant disclosures to support the safety of those we protect.

Master Licences NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785