E-Commerce & Creative Operations Assistant

Must Haves Very comfortable with eCommerce. Previous experience working with an eCommerce brand is strongly preferred. Experienced with Shopify. You should understand products, collections, pages, discounts, navigation, apps, and the general Shopify ecosystem. Familiar with Printify. Experience with Printify, Printful, Gelato, or similar print-on-demand platforms is highly preferred. Great with Photoshop. This is an important part of the role. You should be comfortable creating polished graphics, editing existing artwork, preparing product files, and creating mockups and marketing assets. AI-forward. We strongly believe AI should be used as a tool to make good people faster and more capable. You should already be comfortable experimenting with AI for things like brainstorming, copywriting, research, design workflows, organization, analysis, and repetitive tasks. We are not looking for someone who uses AI instead of thinking. We’re looking for someone who knows how to combine good judgment and creativity with modern tools.

The Person We’re Looking For You are:

• Extremely organized
• Detail-oriented
• Creative
• Resourceful
• Fast without being sloppy
• Comfortable working independently
• A strong written communicator
• Good at writing concise, engaging marketing copy
• Social-media savvy
• Familiar with current internet culture and trends
• Visually opinionated and able to recognize strong versus mediocre creative
• Comfortable looking at analytics and making basic decisions from data
• Willing to learn unfamiliar software
• Comfortable wearing many hats
• Proactive about finding problems and solving them
• Someone who says, “I can figure that out.”

Perhaps most importantly, you take ownership. If you notice that a product page looks bad, a newsletter should go out, a social account hasn’t been updated, a product needs a better mockup, or something on the website isn't working properly, we want you to take the initiative rather than wait for someone to assign it.

Nice to Have Experience with any of the following is a plus:

• Klaviyo or other email marketing platforms
• Canva, Illustrator, or other Adobe Creative Cloud tools
• Meta Business Suite / Ads Manager
• TikTok
• Short-form video editing
• SEO
• Google Analytics
• Shopify analytics
• Basic paid social advertising
• Customer service
• Copywriting
• Print-on-demand apparel or merchandise
• Consumer brands, novelty brands, streetwear, gifts, apparel, or internet-native businesses
• Product photography or creating realistic product mockups
• Influencer or creator outreach

What This Role Is Really About We’re looking for someone who can become the day-to-day operator behind an eCommerce brand. One hour you might be editing artwork in Photoshop. The next you may be adding products to Shopify, scheduling an Instagram post, fixing a Printify listing, writing an email campaign, researching a new product idea, or organizing an upcoming launch. If you like variety, creative freedom, internet culture, eCommerce, and being trusted with real responsibility, you’ll probably enjoy this role.