Key Account Manager

Key Responsibilities Manage and develop relationships with key accounts and strategic clients. Act as the main point of contact for assigned customers. Identify opportunities to grow revenue, increase account penetration, and expand business relationships. Develop account plans and strategies to achieve sales and growth targets. Conduct regular business reviews and present performance updates to clients and internal stakeholders. Negotiate commercial terms, pricing, contracts, and agreements. Collaborate with internal teams such as sales, marketing, operations, and supply chain to meet client requirements. Monitor sales performance, forecasts, market trends, and competitor activities. Resolve client issues and ensure a high level of customer satisfaction. Identify cross-selling and upselling opportunities.