Front Office & Client Relations Officer

Department: Administration

Serves as the first point of contact for patients, ensuring excellent customer service and smooth patient flow.

Key Responsibilities:

• Receive and direct patients.
• Handle inquiries and appointments.

• Manage billing coordination.
• Resolve client complaints.

• Maintain front desk records.
• Enhance patient satisfaction.

Qualifications:

• Diploma in Customer Service, Business Administration, or related field.

Experience:

• 2 years in customer-facing roles.

Skills:

• Communication
• Problem-solving

• Customer care
• Multitasking

Please share your salary expectations on your Application.