INFORMATION TECHNOLOGY TESTING SPECIALIST

KeyResponsibilities:

• Analyse Business Requirements and Functional Specifications / User Stories with specific attention to cash operations and payment flows.
• Design comprehensive UAT test cases using TOSCA or other bank approved tools
• Ensure end to end requirements traceability between functional specs and test cases.
• Facilitate test case walkthroughs with business and operations stakeholders; incorporate feedback into final test packs.
• Identify suitable scenarios for test automation and collaborate with the Automation Lead to build automated test coverage.
• Drive execution of both manual and automated tests according to the UAT plan, ensuring alignment with test strategy and timelines.
• Log, track, and manage defects through the entire lifecycle; participate in defect calls and retesting cycles.
• Review UAT outcomes, publish test metrics, and provide go/no go input based on operational readiness.
• Perform exploratory testing to uncover edge case defects or operational gaps.
• Deliver operational readiness support for new systems, enhancements, or payment platform changes.
• Conduct training sessions for operations and business users on new functionalities, processes, or payment message updates
• Provide post implementation support and validation to ensure smooth cutover and stable BAU.
• Prepare and submit management reporting as part of the Bank’s Software Development Framework (SDF).

JobRequirements

• Bachelor Degree or equivalent professional experience.
• Minimum 10 years of experience in financial institutions
• Solid experience in testing or test management, including UAT planning, test execution, and defect governance.
• Proficient in TOSCA or similar enterprise testing tools.
• Strong analytical, problem solving, and documentation skills.
• Excellent verbal and written communication skills; able to present findings clearly to senior stakeholders.
• Experience managing and guiding teams; able to lead discussions and influence stakeholders.
• Strong ownership mindset—drives issues to closure and delivers within project timelines.
• Ability to build strong working relationships across business, operations, technology, and project teams.
• Mature, self-driven individual with strong leadership, stakeholder management, and people development skills.