order clerk - customer services

Education:

No degree, certificate or diploma.

Tasks:

• Answer inquiries and provide information to customers.
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services..
• Receive payments.
• Answer clients' inquiries and provide information.
• Take customers' orders.
• Receive payments from customers.
• Pick orders and stock.

Computer and technology knowledge:

• Internet.
• MS Excel.
• MS Word.

Work conditions and physical capabilities:

• Attention to detail.
• Fast-paced environment.
• Tight deadlines.
• Work under pressure.
• Bending, crouching, kneeling.
• Handling heavy loads.
• Repetitive tasks.
• Standing for extended periods.

Personal suitability:

• Punctuality.
• Client focus.
• Excellent oral communication.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Dependability.
• Quick learner.

Experience:

1 year to less than 2 years.

Employment terms options:

• Morning.
• Day.
• Weekend.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Financial benefits:

• As per collective agreement.
• Bonus.
• Group insurance benefits.
• Pension plan.