Customer Support & Content Moderator (WFH)
SociaBuzz is a platform for content creators, that makes it easy for them to accept tips from fans & sell their creations. Website: sociabuzz.com
JOB DESCRIPTION:
- Help answers questions from creators/users via email, messaging platform & social media
- Curate and monitor activities, transactions and contents posted by creators in SociaBuzz platform to ensure they comply with our terms & conditions
- Take necessary actions regarding activities, transactions and contents that violates our terms & conditions (actions such as: removing content, send email to creators, etc.)
REQUIREMENTS:
- Willing to work 5 days a week, 8 hours per day:
- Option 1: Monday to Friday: start midnight 00:00 WIB until 08:00 WIB
- Option 2: Tuesday to Friday: start 21:00 WIB until 04:00 WIB & Sunday: start midnight 00:00 WIB until 08:00 WIB
- Fluent in English, proactive, self-motivated, self disciplined
- At least 2 years of work experience in customer service, handling customers via text message (not phone calls)
- After applying for this job, fill out our Google Form. Copy paste this link to your browser --> forms.gle/dFtMDGxXfCQEBHdD6
BENEFITS:
- Work from home
- Become a permanent employee (PKWTT) after 3 month probation
- BPJS Kesehatan & Ketenagakerjaan
IMPORTANT:
After applying for this job, fill out our Google Form. Copy paste this link to your browser --> forms.gle/dFtMDGxXfCQEBHdD6
Skills: Customer Support, Online Customer Service, Customer Service