Junior Programmatic Account Manager

Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.

What You'll Do Support day to day account management for EMEA clients, including media agencies, advertisers, and platform partners, under the guidance of senior team members

Assist with client onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools

Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate

Provide first line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed

Review campaign briefs and assist in recommending targeting strategies and building standard segments

Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers

Prepare regular reports, performance summaries, and insights to support client checkins and reviews

Maintain accurate account documentation, notes, and internal trackers

Support senior team members in client meetings, QBRs, and internal planning sessions

Stay up to date on programmatic trends, Samba TV products, and contextual targeting best practices

Collaborate with internal teams to ensure a positive client experience and smooth campaign execution

Who You Are 1 to 2+ years of experience in account management, customer success, campaign operations or a similar role within ad tech, digital media, or programmatic advertising

Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows

Some hands on experience supporting campaign setup, monitoring, or reporting is preferred

Strong written and verbal communication skills, with confidence engaging with clients via email and calls

Detail oriented with strong organisational skills and the ability to manage multiple tasks simultaneously

Analytical mindset with an interest in campaign performance and data driven decision making

Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising

Collaborative team player with a proactive and positive attitude

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Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

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