Documentation Specialist/SHIPPING ASSISTANT

Documentation Specialist (Import / Export) Work Location & Hours Work Location:  Central / Downtown Core (Within  5 minutes' walking distance  from  Raffles Place MRT )

Working Hours:  Monday to Friday,  9:30 AM – 6:30 PM  (Enjoy a smoother morning commute!)

As a Documentation Specialist, you will manage the full spectrum of import/export shipping documentation and coordination to ensure smooth customs clearance and timely delivery. Your key responsibilities include: Documentation Preparation:  Prepare, check, and process complete sets of shipping documents, including Commercial Invoices, Packing Lists, Bill of Lading (B/L)and customs declaration forms.

Shipment Coordination:  Liaise closely with freight forwarders, shipping lines, and carriers for booking, freight rates, and vessel schedules.

Customs Clearance & Compliance:  Coordinate import/export customs declarations and permits. Resolve any shipment delays or customs issues proactively.

Letter of Credit (L/C):  (If applicable) Review and handle Letter of Credit transactions, ensuring strictly "clean" documents for bank negotiation and timely collection of payment.

Data & Record Management:  Maintain systematic filing of all trade contracts, shipping documents, and invoices. Ensure accurate data entry into the ERP/internal system.

Cross-functional Communication:  Coordinate with Sales, Procurement, Warehouse, and Finance teams to align on shipment schedules and payment statuses.

Job Requirements

Education:  Diploma or Degree in International Trade, Logistics, Supply Chain Management, Business Administration, or a related discipline.

Experience:  Minimum 2 years of experience in shipping documentation or freight forwarding.  Prior hands-on experience in full-set import and export procedures is highly preferred.

Key Skills: Strong knowledge of international trade procedures, Incoterms, and customs regulations.

Familiarity with Letter of Credit (L/C) applications and banking documentation processes is an added advantage.

Language Proficiency:  Excellent command of written and spoken English . Ability to communicate in a second language (Mandarin) to liaise with overseas suppliers/vendors is a plus.

Technical Skills:  Proficient in MS Office (especially Excel) and experienced with ERP or freight management systems.

Attributes:  Exceptional attention to detail (highly meticulous), well-organized, and able to work independently under tight deadlines.