Key Account Ecommerce

Job Description

• Manage Shopee relationships as the main PIC for AM, category, campaign, and relevant teams, while actively identifying collaboration opportunities.
• Develop targets and business plans covering annual, quarterly, and monthly sales
• targets, growth, budget, campaign calendars, and required platform support.
• Align Joint Business Plans (JBP) with AMs to secure relevant programs, exposure, and platform commitments to support brand targets.
• Maximize platform opportunities by identifying key campaigns, category programs, product launches, and new initiatives relevant to the brand.
• Lead commercial negotiations for voucher subsidies, promotional placements, additional exposure, and co-funding while considering costs and margins.
• Conduct regular business reviews with AMs to discuss performance, challenges, growth opportunities, and additional support, and ensure proper follow-up.
• Monitor partnership execution by tracking commitments, PICs, deadlines, and Shopee support while coordinating with internal teams.
• Evaluate results and manage escalations by assessing the impact of partnerships on sales and profitability and addressing issues with the relevant Shopee teams.

Requirements

• Minimum 2 years of experience in E-Commerce Key Account, Marketplace Partnership, or similar roles with direct Shopee exposure.
• Experienced in building relationships and negotiating with AMs or platform commercial teams.
• Strong ability to develop targets, forecasts, and annual/quarterly/monthly business plans.
• Good understanding of Shopee campaigns, traffic sources, promotions, platform fees, and margin impact.
• Proficient in Excel/Google Sheets and experienced in preparing business proposals and review presentations.
• Proactive, strong in negotiation, and disciplined in follow-up. Existing network within Shopee is a plus.

Skills: Shopee Affiliate, TikTok, Digital Marketing, Microsoft Excel, Google Docs