Workshop Technician

Responsibilities:

• Perform thorough testing on autonomous robots, identify and troubleshoot errors or

failures, and implement appropriate solutions to resolve the issues promptly.

• Handle comprehensive repairs and maintenance tasks for the robots within the workshop

environment.

• Conduct regular maintenance activities as per the established SOPs and guidelines to

address any breakdowns or equipment failures.

• Travel occasionally to customer sites to perform on-site troubleshooting and urgent

repairs when necessary, although the vast majority of duties will be conducted within the workshop.

• Responsible for documenting detailed service and fault reports, including accurately

recording the details of the service provided, issues encountered, and the actions taken to resolve them.

• Submit service and fault reports to superiors and key individuals within the organization

for review and analysis.

• Maintain detailed records of all tasks related to service, including updating internal

service records and ensuring all documentation is completed in a timely manner.

• Ensure the robot is fully commissioned, set up, and ready for operation before being

deployed from the workshop.

Requirements:

• Minimum Nitec, Higher Nitec, or Diploma in Engineering or other related fields.
• At least 2 years of experience in servicing electronic and mechanical equipment /

machines.

• Basic knowledge and hands-on proficiency in handling mechanical, electrical, and

electronic tools.

• Proven experience with troubleshooting and debugging hardware, electronics, and

software.

• Excellent problem-solving skills and the ability to work under pressure in fast-paced

environments..

• Strong communication skills in English (both oral and written) to document processes and

explain complex technical concepts.

• Able to work independently and as part of a harmonious and effective team.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

Plus Qualifications:

• Experience with AGVs, AMRs, and robotic systems
• Basic understanding of containers and Docker
• Familiarity with Linux platform, its configuration and Unix shell scripting

Skills: Customer Service, Microsoft Excel, Maintenance Engineering, Microsoft Word, Microsoft Office, Administration, Preventive Maintenance, Technical Support, Teamwork, Equipment Maintenance