IT Support Engineer

• Provide technical assistance to project teams, ensuring smooth execution of technical aspects in offshore inspection and survey projects.
• Participate pre-project preparation and configuration of Survey equipment packages (Survey, IT, Electronic) to meet project specifications and deadlines.
• Install, commission, and support software systems in offshore survey environments.
• Provide remote technical support and guidance to offshore teams via email, phone, and remote access tools.
• Coordinate equipment setup and ensure teams are strategically equipped for maximum effectiveness.
• Conduct post-project testing, maintenance, and repair of company equipment.
• Diagnose and resolve technical issues related to system performance, configurations, and security for internal users.
• Support system installations, upgrades, and maintenance.
• Participate in IT operations including monitoring, incident response, patching, backups, and operational reliability

1-Higher Education qualification in IT, Computer Science, Electronic Engineering, or related discipline. 2- Quick learner and has flexibility to explore different scope of IT. 3- Proven experience in a technical support or IT support role. 4-Strong troubleshooting and problem-solving skills. 5-Excellent verbal and written communication skills, with ability to explain technical issues to non-technical users. 6- Ability to prioritize, multitask, and manage time effectively in a fast-paced environment