Business Development Associate

Identify, prospect, and acquire new clients, with a primary focus on corporate clients and secondary focus on SMEs and retailers. Onboard new clients onto the company App and drive active usage and transactions. Build and manage a strong sales pipeline through cold calling, field visits, referrals, and networking. Achieve assigned customer acquisition, sales, onboarding, and revenue targets. Follow up on leads, proposals, and opportunities to drive conversions. Build and maintain strong client and stakeholder relationships. Monitor market trends, competitor activity, and customer feedback. Work closely with Operations and Customer Service teams to resolve client issues and enhance customer satisfaction. Maintain accurate CRM records and submit regular sales and performance reports. Represent the company professionally in the market and promote its courier and logistics solutions.