Odoo Support Specialist

Your tasks

• Provide day-to-day Odoo support to users across all departments.
• troubleshoot and resolve Odoo functional and operational issues.
• Train new and existing employees on Odoo modules and workflows.
• Guide users on system procedures and help them perform their daily tasks correctly.
• Follow up on reported issues and coordinate with the Odoo implementation provider or technical team when escalation is required.
• Prepare user guides and training materials.
• Test system updates and changes before implementation.
• Monitor recurring issues and recommend improvements to system usage.

Requirements

• Bachelor's degree in IT, Computer Science, Information Systems, or a related field.
• Hands-on experience with Odoo ERP.
• Valid Odoo certification is mandatory.
• Experience providing ERP support and training end users.
• Good understanding of Odoo modules such as Accounting, Inventory, Purchase, Sales, HR, and Projects.
• Strong troubleshooting, communication, and problem-solving skills.
• Ability to explain system processes clearly to non-technical users