Sales Operations Manager - Banking/Insurance

Job Title: Sales Operations Manager - Banking/Insurance

Reporting to the Directors

Location – Nairobi

Full-Time Employment.

Summary of the Role: To lead the day-to-day performance of the sales function by providing leadership, coaching, and accountability that drive team productivity, sales execution, and consistent delivery of targets.

Note: We’re looking for a sales leader with a proven track record of building and leading high-performing teams and consistently delivering strong results.

KEY RESPONSIBILITIES:

• Own the delivery of team sales targets through strong leadership and disciplined performance management.
• Drive accountability and sharpen sales execution across the team.
• Build a resilient, motivated, high-performing sales culture that sustains results month after month.
• Set clear goals, run regular performance reviews, and develop each team member's capability.
• Establish a daily operating rhythm, huddles, pipeline reviews and follow-up discipline that keeps the team focused and productive.
• Track, analyse and report on sales performance, and translate strategy into daily action.
• Lead, coach and motivate the sales team on a daily basis, setting the energy and standard on the floor.

QUALIFICATIONS:

• Degree in Business, Sales & Marketing, Commerce, Economics, or a related field;
• Minimum 5 years’ experience in a sales leadership role (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or equivalent)
• Candidates with experience in the Banking or Insurance industry are strongly encouraged to apply.
• Leadership and performance management.
• Proven ability to lead, coach, motivate and develop high-performing sales teams.
• Demonstrated success in driving accountability, improving sales execution, and
• Building resilient sales teams.

Benefits

• Laptop provided upon joining.
• Phone and airtime provided.
• Medical insurance provided upon successful completion of the probation period.