Perform thorough testing on autonomous robots, identify and troubleshoot errors or failures, and implement appropriate solutions to resolve the issues promptly.
Handle comprehensive repairs and maintenance tasks for the robots within the workshop environment.
Conduct regular maintenance activities as per the established SOPs and guidelines to address any breakdowns or equipment failures.
Travel occasionally to customer sites to perform on-site troubleshooting and urgent repairs when necessary, although the vast majority of duties will be conducted within the workshop.
Responsible for documenting detailed service and fault reports, including accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them.
Submit service and fault reports to superiors and key individuals within the organization for review and analysis.
Maintain detailed records of all tasks related to service, including updating internal service records and ensuring all documentation is completed in a timely manner.
Ensure the robot is fully commissioned, set up, and ready for operation before being deployed from the workshop.
Requirements:
Minimum Nitec, Higher Nitec, or Diplomain Engineering or other related fields.
At least 2 years of experience inservicing electronic and mechanical equipment / machines.
Basic knowledge and hands-on proficiencyin handling mechanical, electrical, and electronic tools.
Proven experience with troubleshooting and debugging hardware, electronics, and software.
Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
Strong communication skills in English (both oral and written) to document processes and explain complex technical concepts.
Able to work independently and as part of a harmonious and effective team.
Able to perform simple network configuration.
Able to work independently and as part of a harmonious and effective team.
Able to communicate well and tactfully with customers/ distributors.
