IT Support Engineer (Fluent English, Part-Time, IT Students)
ITECHWX COMPANY LIMITEDTower 4, The Sun Avenue Building, Binh Trung Ward, Ho Chi Minh City, Vietnam.vietnamworksippubblikat 31/07/2026
YOU WILL:
- Reviews issues and contact customers to understand technical issues.
- Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
- Resolves or escalates multiple and varied customer issues. Documents technical work and research.
- Analyzes problems and develops solutions...
Must have:
- Advanced English proficiency (equivalent to IELTS 6.5 or higher).
- IT Background is a must.
- Outstanding customer service skills, emphasizing empathy, patience, and active listening.