telemarketing supervisor
About the company
Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition.
Support for Indigenous people Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
Your tasks
- Supervise staff (apprentices, stages hands, design team, etc.).
- Assign sales workers to duties.
- Hire and train or arrange for training of staff.
- Order merchandise.
- Establish work schedules.
- Prepare reports on sales volumes, merchandising and personnel matters.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Organize and maintain inventory.
- Supervise and co-ordinate activities of workers.
- Conduct performance reviews.
- Train workers in duties and policies.
- Show and describe goods or services.
- Contact potential customers by phone.
Telephone operators.
Requirements
Education Secondary (high) school graduation certificate.
Personal suitability
- Accurate.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Organized.
- Reliability.
- Team player.
- Excellent written communication.
- Initiative.
- Judgement.
- Ability to multitask.
5 years or more.
What we offer
Other benefits Other benefits.
Support for youths Offers on-the-job training tailored to youth.
Other
Work conditions and physical capabilities
- Fast-paced environment.
- Work under pressure.
- Attention to detail.
- Repetitive tasks.
- Ability to work independently.
Employment terms options Morning.
Employment terms options Day.