Housekeeping Coordinator/Supervisor

About the role : This is a Housekeeping Supervisor/Coordinator position responsible for supervising and coordinating daily housekeeping operations in a hotel environment, ensuring all areas meet cleanliness standards and standard operating procedures.

Key responsibilities :

• Supervise and coordinate daily housekeeping operations
• Lead, assign, and monitor the housekeeping team
• Conduct room and public area inspections
• Ensure cleanliness meets hotel standards and SOPs
• Monitor deep cleaning schedules and housekeeping quality
• Train and guide team members on SOPs and hygiene standards
• Coordinate with Front Office, Engineering and other departments
• Monitor linen, amenities, supplies, and housekeeping equipment
• Handle maintenance reports and Lost & Found procedures
• Monitor team performance and daily task completion

About you :

• Minimum High School Diploma or equivalent
• Minimum 3 years of experience in housekeeping/cleaning
• Minimum 1 year experience as housekeeping supervisor/coordinator
• Previous hotel experience required
• Strong leadership and team management skills
• Excellent eye for detail and high cleanliness standards
• Experienced in deep cleaning and housekeeping operations
• Basic computer skills and familiarity with hotel software/PMS
• Good communication, grooming, and positive attitude
• Able to work under pressure and as part of a team

Skills: Public Speaking, Customer Service, Housekeeping, Teamwork, Hotel Cleaning, Microsoft Excel, Microsoft Office, Administration, Communication, Microsoft Word