Customer Service Specialist (Trading/ Pharmaceuticals/ Food & Nutrition)

Position Overview The role is responsible for the first point of contact for our customers & responsible for accurate order processing, delivery coordination, customer communication, and system management to ensure smooth operations and on-time delivery. Maintaining strong customer relationships, handling inquiries, solving problems, and processing orders. They are essential for ensuring customer satisfaction and loyalty,...

• Bachelor's degree in Logistic, Supply Chain, Business Administration, or a related field is preferred.
• At least 3 years of experience in customer service, sales support preferably within the industry related to the chemical company, trading, Pharmaceuticals.
• Good command in English.
• Demonstrated experience in managing customer services for local customers.
• Strong interpersonal skills to effectively...